Browse Our List of Partners
SMAWORX is the smart ART (SMAX factor) to run Service Management Automation in compliance with GDPR.
We provide IT Service Management (ITSM) and Enterprise Service Management (ESM) as a SaaS solution in the German Open Telekom Cloud (OTC), to access it from anywhere with high scalability, more flexibility and security. The heart of SMAWORX is Micro Focus Service Management Automation X (SMAX) with an analysis-controlled Smart Service Desk. It supports processes such as Incident, Problem, Change, Request, Release, Service Catalog, Service Level and Knowledge Management based on ITIL® Best Practices from the very beginning.
Our SIAM Broker and integration hub SMAWORX Connect is based on the solution and competence of Lomnido and serves as the central Enterprise Service Bus (ESB).
Softpoint IT-Solutions GmbH & Co KG
Softpoint IT Solutions was founded 1987 by DI Wilhelm Auberger, DI Hubert Feneberger and DI Klaus Kremmair. As an Upper Austrian company with headquarters in Steyregg near Linz, Softpoint offers software solutions in the area of service management and automation.
PECOS defines itself as a bridge between companies and IT service providers in the field of telecommunications and information technology. The service spectrum includes comprehensive consulting services for telecommunication and networks as well as the optimization of IT service processes. PECOS clarifies the offer and the requirements to achieve solutions for reliable and efficient telecommunication.
CANCOM a+d IT Solutions GmbH
CANCOM is one of the leading providers of IT infrastructure and IT services in Germany and Austria. As a cloud transformation partner CANCOM helps companies entering the new computing era. This “new way of computing” allows users to securely access business and personal applications and collaboration services – anytime, anywhere, with any terminal and operating system.
Blueponte is an IT company which focusses on service integration. As an independent service integrator we support our customers in managing their IT service providers with an uncompromising focus on customer business over the entire lifecycle. Through the experience of Blueponte’s experts and the application of the most suitable management method for this purpose called “Service Integration and Management”, or SIAM, we increase the efficiency and perception of IT outsourcing throughout the entire company and hereby we make a significant contribution to transform businesses to become digital.
ASEKO GmbH, headquartered in Hanover, makes technological innovations such as managed service and cloud solutions manageable and billable for its customers – with intelligent multitenant software solutions and individual concepts. The MASTERPLAN Business Intelligence Suite offers a comprehensive, but also a simple way to map the entire BI process, as well as manage systems from different manufacturers, and to manage your orders and service processes end-to-end.