Manage Service Delivery End-to-End

Manage Service Delivery End-to-End

The concept of multisourcing has become a prevalent approach in the IT service and support business. Companies rely on a growing number of business partners in order to deliver services to their customers or fulfill other mission-critical functions. All these partners use their own systems, causing disrupted processes and preventing efficient execution of transactions. A high effort for coordination and tedious manual intervention between different systems is required, which slows down issue...

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Build an Integrated ITOM Landscape

Build an Integrated ITOM Landscape

Today’s data centers rely on a variety of infrastructure components both on premise and in the cloud. Most vendors offer mature tools for managing their part of the datacenter. However, managing and integrating these tools and building a consistent ITOM (Information...

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Unleash the Potential of the Internet of Things – IoT

Unleash the Potential of the Internet of Things – IoT

The Internet of Things (IoT) is rapidly evolving and set to touch every facet of our lives. It covers industrial and consumer segments like home, healthcare, retail, smart infrastructure, smart city. Leading analysts predict that by 2020 we will see 7 connected...

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Simplify and Connect Your Diverse IT Environment

Simplify and Connect Your Diverse IT Environment

As your business grows, so does the number of applications used by various departments as well as the number of partners you rely on. The different applications run on different platforms and are written using different languages, so they can’t simply “talk” to each...

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