Optimize service delivery with efficient Service Integration and Management (SIAM)
The concept of multisourcing is becoming increasingly popular in the area of IT service and support. Companies are using a growing number of suppliers to provide services for their end customers and to perform other mission critical tasks. Lomnido has developed the new SIAM Broker solution, an easy to use and efficient platform for integrating the ITSM processes of all involved parties, regardless of the ITSM solutions used. The cooperation between service providers and service customers is...
Don’t connect APIs – speak SIAM natively for excellent multiprovider integration
The seamless integration of processes between customers and their providers is the centerpiece and critical success factor of every outsourcing project in IT. Partners 4me and Lomnido hosted a webinar to address all the questions and concerns that come to your mind...
5 Key Features to Assess before an Integration Project
1 - SIAM and ITIL Process Focused Connecting APIs and field mapping is important but not the real challenge! Understand and support processes is the challenge. A simple and basic API integration tool will not solve your multisourcing challenges. SIAM-Broker is an...
Speed up Your Supply Chain Processes
The number of devices that companies use in their daily business is steadily increasing. Additionally, the variety and functionality of these devices is growing in volume as well. In order to buy components companies have a wide...